CLICKSHIFT

Privacy Policy

Effective / last updated: September 1, 2026

ClickShift is operated by Josh Boundy, sole proprietor. ClickShift is a trade name and is not a corporation or LLC.

ClickShift provides NFC and QR review tools and an optional customer-retention messaging system for local businesses. This policy explains what information we collect through our website and our customer-facing review pages, and how we use it.

Information We Collect

Information you give us. If you contact us or request ClickShift for your business, we collect the name, business name, email address, phone number, and any message you provide.

Customer opt-in information. On a ClickShift customer review page (for example /client/your-business), a customer may voluntarily submit a mobile phone number and/or email address to join that business's updates and offers list. We record the submission along with a consent timestamp, the page the consent came from, and the version of the consent language shown.

Basic usage events. We record non-identifying events such as a review page being opened, the review button being clicked, and a marketing opt-in being submitted, so the business can see whether its cards are being used.

We do not collect sensitive categories of personal information, and we do not knowingly collect information from children.

How We Use Information

  • To operate the review page and route customers to the business's Google review destination.
  • To deliver the promotional and customer-retention messages a customer opted in to receive.
  • To provide the business with aggregate performance information about its ClickShift system.
  • To respond to inquiries, provide support, and set up or maintain a customer's account.
  • To keep records of consent and opt-out requests as required by messaging regulations.

We do not sell personal information, and we do not rent or trade it for advertising purposes.

SMS / Text Messaging

Customers who voluntarily opt in may receive recurring promotional and customer-retention text messages from the business shown on the page they opted in through — such as offers, discounts, promotions, and service-related updates.

  • Message frequency varies.
  • Message and data rates may apply.
  • Reply STOP to opt out.
  • Reply HELP for help.
  • Consent to receive marketing text messages is not a condition of purchase.

Opting in is never required to leave a review or to use any part of the review page. Carriers are not liable for delayed or undelivered messages.

Mobile Information Sharing

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services (e.g., customer service) is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, rent, or trade mobile information, SMS consent information, or leads for marketing or promotional purposes.

Service Providers

We use a small number of vendors strictly to operate the service: a cloud database and authentication provider to store client configuration, consent records, and usage events; a customer messaging and CRM platform (HighLevel / LeadConnector) and its underlying SMS and email carriers to deliver opted-in messages and process STOP and HELP requests; and hosting infrastructure to serve the website. These providers may only process information on our behalf for those purposes.

Data Security

Information is transmitted over encrypted connections and stored in access-controlled systems with row-level database permissions. Access credentials and integration tokens are kept in a secrets store and are never exposed in the browser. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Data Retention

We retain opt-in and consent records for as long as the business uses ClickShift and for as long as needed to demonstrate consent and honor opt-out requests. Opt-out records are retained so that a stopped number is not messaged again. Contact and inquiry information is retained while we have an active or prospective business relationship. You may request deletion at any time using the contact information below.

User Choices and Opt-Out

  • Reply STOP to any message to stop receiving text messages.
  • Reply HELP to any message to receive help information.
  • Use the unsubscribe link in an email to stop receiving emails.
  • Email or call us to request access to, correction of, or deletion of your information.

Changes to This Policy

We may update this policy from time to time. When we do, we will revise the effective/last updated date above. Continued use of the site or service after an update means you accept the revised policy.

Contact Information

ClickShift, operated by Josh Boundy, sole proprietor
Grayslake, Illinois
josh@clickshiftgrowth.com
224-540-9895